How Custom Portals Reduce Case Resolution Time by 40%
When Morrison & Blake LLP switched from their patchwork of spreadsheets and email to a custom-built litigation portal, the results were immediate and dramatic.
The Before Picture
Before implementing a custom portal, the firm struggled with fundamental workflow inefficiencies:
- Status updates that took 3-4 hours to compile manually
- Documents scattered across three different systems
- No single source of truth for case timelines
- Client communication delays averaging 48 hours
- Paralegals spending 60% of time on administrative tasks
The Transformation
After deploying a RAT DOG WEB portal, the firm experienced measurable improvements across every metric:
Key Results
- 40% reduction in average case resolution time
- 60% fewer missed deadline incidents
- 3x faster client response times
- 85% reduction in document retrieval time
- $2.1M saved in annual operational costs
The Secret: Purpose-Built Design
Generic tools force lawyers to adapt their workflow to the software. Our approach is the opposite—we build the software around your workflow.
What This Means in Practice
Every button, every view, every notification is designed for how litigators actually work. Case status boards reflect litigation phases, not generic project stages. Document organization mirrors court filing structures, not corporate folder hierarchies.
Your Firm Could Be Next
These results aren't outliers—they're typical outcomes when firms invest in purpose-built litigation technology.
Want results like these? Start your assessment today.
